The table below summarises our key sustainability performance for FY2025 and the corresponding targets or management objectives. Topic FY2025 Key Performance Target Economic Performance • Economic value generated (RM’000): RM1,551,488 • Economic value distributed (RM’000): RM1,426,085 Maintain sustainable economic performance to support project delivery and long-term growth Procurement Practices • Nil supply chain disruptions • Nil material ESG incidents involving suppliers • 100% suppliers assessed on ESG criteria • 100% procurement from local suppliers • 1 supplier engagement programme conducted Maintain resilient supply chain and zero material ESG incidents Innovation • Active digital users: 48,405 • New users onboarded: 3,698 Continue growing digital platform adoption and enhancing customer engagement Indirect Economic Impact • Infrastructure investment: RM5.5 million • 6 urban regeneration projects Continue investing in infrastructure and township development Brand & Reputation • 20 industry awards received • Nil significant brand-related incidents Maintain strong brand recognition and zero significant brand-related incidents Sustainable & Green Design • 33% of developments certified or pursuing certification • 15 certified/provisionally certified developments Increase proportion of green-certified developments Quality & Customer Satisfaction • Nil misleading marketing complaints • Nil data privacy breaches • QLASSIC score: 85% • Complaint resolution rate: 99% • Customer rating: 4/5 • Maintain high quality standards and customer satisfaction levels • Targetting QLASSIC or more than 80% • Complaint resolution more than 95% and customer rating or more than 4/5 Climate Change • Nil material climate-related financial impacts • Nil weather-related disruptions • Nil climate-related safety incidents Strengthen climate risk integration into planning and risk management Labour Practices & Human Rights • Nil labour standards non-compliance incidents • Nil substantiated human rights violations Maintain zero labour and human rights violations through regular training and supplier due diligence Health & Safety • Nil work-related fatalities • Nil serious injuries • Nil LTIR • 1,412 personnel trained Maintain zero fatalities and zero serious injury 105
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