74 SECTION 06 AL-`AQAR HEALTHCARE REIT STAKEHOLDER ENGAGEMENT REPORT (CONT’D) KEY OUTCOMES FROM STAKEHOLDER ENGAGEMENT (FY2025) Based on stakeholder engagements conducted during the financial year, the following key themes were identified: Increased demand for climate-related disclosures and transparency Expectations for enhanced tenant engagement on ESG matters Focus on regulatory compliance and governance practices These inputs have directly influenced the REIT’s prioritisation of climate risk management, ESG data governance improvements and enhancement of sustainability disclosures. SUSTAINABILITY STATEMENT CUSTOMERS AND COMMUNITIES The presence and engagement of customers and communities are vital, as they enhance the vibrancy and success of the properties, leading to positive economic and social impacts in the areas served by the REIT. • Corporate Social Responsibility (“CSR”) • Community Growth • Environmental Effects • Participates in local community initiatives and charitable projects • Implements environmentally sustainable practices, such as adopting energy-efficient technologies ● Complaint handling ● Social media such as Facebook and Instagram ● E-mail communication ● Community activities ● Foodbank/volunteer work Stakeholders Areas of Concern Response Engagement Platform SERVICE PROVIDERS AND SUPPLIERS Service providers and suppliers ensure the smooth operation of property management, maintenance, and other essential services, supporting the overall health and sustainability of the business. • Tenant Procurement Procedures • Business Practices • A representative from the Manager participates in supplier interviews to ensure compliance with the Manager’s ESG-related policies and regulations ● Assessment and performance reviews ● Adherence to the MACC Act ● Procurement Guidelines ● Adherence to Personal Data Protection Act (“PDPA”) Stakeholders Areas of Concern Response Engagement Platform
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