73 SUSTAINABILITY STATEMENT Integrated Annual Report 2025 STAKEHOLDER ENGAGEMENT REPORT (CONT’D) SUSTAINABILITY STATEMENT EMPLOYEES Employees are central to the REIT’s operations, playing a crucial role in managing, maintaining, and enhancing its properties. Their efforts significantly contribute to operational efficiency and the overall success of Al-`Aqar’s operations. • Employees’ performance and growth • Business strategies, goals and achievements • Employees well-being • Employees benefits • Provides career advancement and skill development opportunities, along with attractive benefits, to attract and retain top talent ● Performance and career growth plans ● Townhall sessions ● Salary package reviews ● Balancing work and personal life Stakeholders Areas of Concern Response Engagement Platform PROPERTY, SERVICES, MAINTENANCE MANAGERS Property, service, and maintenance managers are critical in overseeing the efficient operation, upkeep, and value enhancement of assets. Their contributions are vital to the overall success and performance of the investment fund. • Maintenance overview • Senior management consistently engages in discussions with all mangers to address improvement opportunities • Maintenance managers submit monthly updates to REIT ● Monthly reporting ● Monthly meetings Stakeholders Areas of Concern Response Engagement Platform TENANTS Tenants are essential to the REIT by generating rental income, which ensures the financial performance and continuous growth of the real estate investment fund. • Lease contracts • Keeping leased premises in good repair and condition • Tenants are engaged through performance evaluations conducted by the property or maintenance manager • The maintenance manager holds formal sessions with tenants to address their queries and concerns ● Tenant satisfactory survey ● Monthly reports ● Quarterly meeting Stakeholders Areas of Concern Response Engagement Platform
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