116 SECTION 06 AL-`AQAR HEALTHCARE REIT SUSTAINABILITY STATEMENT LABOUR PRACTICES, DIVERSITY & INCLUSION (CONT’D) Employee Benefits and Engagement (Cont’d) Statutory requirements: medical leave entitlement Insurance protection/ allowance/other leave entitlement Maternity and paternity leave entitlements Key benefits provided to employees include maternity entitlements and medical leave entitlements, in line with statutory requirements. Other leave provisions such as paternity leave designed to support employee well-being. In addition to statutory benefits, the REIT promotes flexible and supportive workplace practices where practicable. Employee engagement is fostered through regular communication, inclusive workplace initiatives, and team-building activities that encourage collaboration and a sense of belonging. Engagement initiatives include internal gatherings and celebrations, such as New Year celebrations, and employee appreciation activities, which provide opportunities for employees to connect, strengthen teamwork, and reinforce organisational values. The effectiveness of the employee benefits and engagement initiatives is assessed through ongoing employee dialogue and periodic review of workforce-related indicators. Employee Engagement Survey Employee engagement is a key indicator of organisational resilience, reflecting both workforce sentiment and the effectiveness of internal practices. The REIT’s latest Employee Net Promoter Score (“eNPS”) of +11 indicates a positive level of employee advocacy, while highlighting opportunities to further strengthen engagement across the organisation. Survey results reflect a consistently strong employee experience across core dimensions, including alignment with organisational direction, quality of communication, and overall sense of connection within the workplace. Employees reported clearer visibility of organisational priorities and demonstrated a positive perception of how their roles contribute to broader business objectives. Feedback also highlights that engagement is shaped by several interrelated factors, with particular emphasis on: • Leadership and trust, including transparency and confidence in management • Employee wellbeing, encompassing both physical and psychological aspects • Job satisfaction and work environment, reflecting day to day experience and workplace culture These areas remain central to sustaining engagement and supporting long term workforce stability. During the festival Quarterly Yearly • Festival Celebrations • Hari Raya Celebration • Chinese New Year Celebration • Deepavali Celebration • Recreational and sports activities • Badminton competition • Pickle ball sessions • Annual Dinner • Team gatherings
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